Privacy Policy
PRIVACY POLICY
Let’s be totally real for a second: nobody actually enjoys reading privacy policies. But since you are trusting us with your personal info to buy cool stuff for your pets, we want to be 100% upfront about what we do with it.
Spoiler alert: we just use it to get your package to your front porch. We are a tiny home-based business, not a creepy data broker!
The info we actually collect
When you buy a cute new bed or toy from TinytailsCo, we obviously need to know who you are and where to send the box. So, at checkout, we collect your name, shipping address, email, and billing address.
If you are just browsing around our store, our website platform might grab some basic background stuff like your IP address or what internet browser you're using. It sounds super technical, but it really just helps us make sure the website isn't crashing on your phone while you shop.
What about the money stuff?
We mentioned this over on our payment page, but it’s totally worth repeating. We never see, save, or store your credit card numbers. When you punch in your card details or tap through with Apple Pay, that highly sensitive data goes straight to the secure payment processors. We just get a little notification saying "Paid!" so we can start taping up your box.
Who else sees your information?
Only the absolute essentials. We have to share your name and address with the mail carriers (like USPS or UPS) so they can physically deliver your package. We also use a secure website platform to keep the store running.
But here is our promise to you: we will NEVER sell, rent, or trade your personal info, email address, or shopping habits to weird third-party marketing companies.
Wait, what about cookies?
Yep, our site uses cookies. Sadly, not the yummy kind your dog begs for. These are just little digital trackers that remember what you left in your shopping cart so it doesn't disappear if you accidentally close your internet tab. If they bug you, you can always turn them off in your browser settings.
Got questions?
If you ever want us to update or completely delete your info from our system, it's no problem at all. Just shoot a quick email to contact@tinytailsco.store and we will take care of it manually. You can also send us regular mail at our home base:
TinytailsCo
2418 Maple Grove Dr Neenah, WI 54956
CONTACT US
Email: contact@tinytailsco.store (This is the fastest way to get ahold of us. We check this all day and try to reply within 24 hours.)
Call or Text: +1 (724) 810-2946 (If we don't pick up right away, we're probably buried in bubble wrap packing orders! Leave a quick voicemail and we'll call you right back.)
Our Home Base: TinytailsCo 2418 Maple Grove Dr Neenah, WI 54956 (Friendly reminder: This is our actual house, not a retail shop, so we can't accept walk-in visitors!)
Our Hours: Monday - Friday: 9 AM - 5 PM (CST) Weekends: Hanging out with our pets (Closed)